Privacy Policy

Last updated: October 28, 2022

We are committed to handling your personal information with high standards of security.

This JCB European Privacy Policy describes the types of personal information we collect from you in the European Economic Area (EEA) and for what purposes we use that personal information. "JCB", "we", "us" or "our" refer to JCB International (Europe) Ltd as the context may require.

Information We Collect

In this JCB European Privacy Policy, references to "personal information" means information which can identify you, either itself or with other information in our possession, or likely to come into our possession. In each case, to the extent you can be identified from it, personal information may include:

  • Your contact details (such as your name, postal or e-mail address, and phone or fax number).
  • Business contact information (such as your job title, the name of your business, business contact email, phone or fax number).
  • Payment card information.
  • Other financial information.

We may collect personal information when processing payment card transactions, when providing merchant services or in some cases where you choose to provide the information directly to us.

We may also collect and process personal information about you from third parties, including our affiliates, third party card issuers and other financial institutions, consumer reporting agencies, credit reporting agencies and service providers providing anti-fraud services.

How We Use Your Personal Information

We may use the personal information we collect and process about you to:

  • Process payment card transactions (including authorization, settlement, chargebacks and other related dispute resolution).
  • Protect against and prevent fraud and unauthorized transactions.
  • Comply with applicable law, regulatory and card industry standards.
  • Enter into or to perform a contract with you.

How we share your personal information

We may share personal information to perform payment card transactions and other activities that you request. We may share the personal information we collect with our affiliates, financial institutions that issue payment cards or process payment card transactions, merchants and organisations and service providers that assist with payment card fraud prevention. In addition, we may share personal information with other third parties with your consent or if otherwise justified or required under applicable law.

We also may share your personal information with our service providers who perform services on our behalf although we remain fully responsible for processing by our service providers and for the security of your personal information.

Within JCB, only our authorized personnel and our data processors may access your personal information.

International Data Transfers

We transfer the personal information we collect about you to JCB International Co Ltd in Tokyo (with its principal office at 5-1-22, Minami Aoyama, Minato-Ku, Tokyo, Japan) which processes your personal information for the purposes set out in this Privacy Policy. Also, we may transfer the personal information we collect about you to other countries. In some cases, the countries we export your personal information to may not have the same level of protection as afforded by the laws in your home country. However, whenever we transfer your personal information, we will take steps to protect it as described in this Privacy Policy and to ensure compliance with applicable law, including, as appropriate, entering into data transfer agreements based on standard clauses issued by the European Commission.

How We Protect Your Personal Information

We maintain appropriate technical and organisational measures designed to prevent unauthorised or unlawful processing of your personal information and to guard against accidental loss, destruction of or damage to your personal information.

Changes to the Policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this Privacy Policy at any time and any changes will be notified to you by an announcement on this website. Your continued use of this website or the services we supply to you, following the posting of changes to these terms, will mean you accept these changes.

Access Rights

In some countries, you may have a right to access the personal data we hold about you, to update and correct inaccuracies, to ask for the deletion of the personal data we hold about you and in some cases to require that we stop processing your personal information, although this may limit or prevent us from providing services to you. If you wish to obtain a copy of your personal information or to exercise your rights, please contact us at ""

EU Privacy Notice

JCB has decided on "EU Privacy Notice" for the European Economic Area(EEA) in compliance with GDPR.

EU Privacy Notice

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